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Why ShuttleGirl™?
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Now you can attract choice customers and make your transit service more convenient and accessible than ever before.
ShuttleGirl™ lets riders access transit information anytime, anywhere,
through any interface – web browsers, handheld devices, Internet-enabled
mobile phones, or even regular telephones! Plus, its modular, flexible architecture makes deployment fast, easy, and
inexpensive.
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The ShuttleGirl™ software suite improves customer satisfaction and rider retention by putting up-to-date transit information right in the hands of your riders.
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Benefits
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Transit riders expect to be able to access schedule information quickly and conveniently.
ShuttleGirl helps you meet that demand, increase customer satisfaction, and reduce costs.
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Make your transit system more convenient
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Riders can access schedules from anywhere – Web browsers, wireless/handheld devices, even
telephones*. A simple query-based interface eliminates the need for unwieldy, hard-to-read, confusing timetables.
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* With optional voice recognition module and services provided by Tellme Networks.
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Create a new channel for customer relations
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ShuttleGirl isn't just a schedule engine – it's a communication platform that gives you new ways to reach your customers.
Use ShuttleGirl to build a database of your regular commuters. Publicize service advisories, solicit feedback, and stay in touch with your riders' needs.
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Save money
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A flexible, modular architecture means you won't pay high customization prices or be hit by hidden maintenance costs.
We paid for this development so you don't have to. (An annual
ShuttleGirl license costs less than you'd spend designing, developing,
maintaining, supporting, and upgrading anything even remotely
similar.) Select your own
application name, logo, and other custom features (icons, maps, etc.);
your software can be ready for distribution within a few days!
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With the full ShuttleGirl suite, you'll also realize potentially dramatic savings in schedule printing and call center costs.
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Save time
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ShuttleGirl updates all your published online schedules at once. You don't need
to waste time copying, pasting, and formatting timetables every time the schedule changes.
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MultiRail® PE users can export schedule data to ShuttleGirl data format
with a single click!
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Good Questions
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Why is the product called "ShuttleGirl"?
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In the mid-1990s, an undergraduate student at Harvard University developed a UNIX-based program called
Shuttleboy that would allow students to look up shuttle arrival times. The service ended when the student graduated, leaving a vacuum that we sought to fill.
Instead of reviving the original program, however, we started over and designed software to meet the needs of a fast-paced, mobile user
body. We created a platform to help students and faculty members
search for transit information using Web browsers, Palm Powered™
handhelds, Internet-enabled cell phones, and even standard telephones.
We dubbed the software "ShuttleGirl" in honor of its inspiration.
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ShuttleGirl launched in September 2000 and quickly became a cultural icon
on the Harvard University campus. Success of the system quickly
snowballed into a deal with the Massachusetts
Bay Transportation Authority. Its designers joined Second Kiss
Wireless, and are currently the lead developers of
the ShuttleGirl product line.
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If you're curious, the original site is still online at www.shuttlegirl.com.
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Do we have to call the program "ShuttleGirl"?
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No – you may rename the program as you wish. Second Kiss
Wireless can also design customized graphics and icons (using your logo, for instance) for your version of the program.
We have a multitude of customization
options available.
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Is ShuttleGirl compatible with my existing software?
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If you use a database (or even a spreadsheet) to store your transit
schedules, transferring data into ShuttleGirl should be a very simple matter.
Better yet, use ShuttleGirl-compatible scheduling software such as
MultiModal's MultiRail® PE and
enjoy a seamless interface between schedule stringing and publishing.
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For more information and other options, check out the Data
Integration page.
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Does ShuttleGirl provide real-time information?
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ShuttleGirl is not AVL (Automated Vehicle Location) software; it is focused on publishing
data. However, if you already have real-time information in your
database (e.g. service alerts), many of the ShuttleGirl modules can be
adapted to deliver that data right to your riders. Look for details
on our Software
Customization page.
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Which version of ShuttleGirl is right for me?
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Each of the ShuttleGirl modules can be set up independently. Choose the interfaces that
best suit the needs of your riders, and add additional modules whenever you're ready.
Once we've integrated your data
with any single ShuttleGirl module, new modules can be added in a matter
of minutes.
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Where did you get your company name?
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Our first choice, "General Motors", was already taken.
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